Shipping Policy

Duties and Taxes
For NordBench orders, duties and taxes will are EXCLUDED from shipping fees and should be settled separately upon shipment.

For all other products, duties and taxes will be included in the international shipping fee charged in checkout.

In-Stock Products

  • Domestic Shipping: Arrives in 1–4 business days
  • International Shipping: Arrives in 3–5 business days depending on the service selected

Pre-Sale Products (NordBench and its attachments)

  • Ship timelines vary. The estimated ship date is clearly listed on each product page near the checkout button.
  • Still unsure? Contact us at support@thenordstick.com.

Combined Orders (Pre-sale + In-stock)

  • By default, orders ship when all items are ready, since we only charge one shipping fee.
  • Exception: Large items (like NordBench or Zero Sled) may ship separately due to size/weight.
  • Want your in-stock items shipped ahead? Email us to request this. Extra shipping fees apply.

Tracking Info

  • Once your order ships, you’ll receive a tracking number.

Please allow up to 7 business days for movement after the “Label Created” status—this is normal, especially during pre-sale periods or high-volume weeks.

If you have any questions, email us at support@thenordstick.com. We’re happy to help!